Refund Policy
At Soft Living Studio Bath & Body, we want you to love your purchase.
Due to the nature of our bath and body products, we do not accept returns or exchanges on used or opened items.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at:
softlivingstudiobathbody@gmail.com
Please include your order number and photos of the issue.
Approved replacements or refunds will be processed to the original payment method.
We reserve the right to deny refund requests that do not meet these requirements.